We are seeking a hands-on EDI support analyst to help us streamline operations, enhance data accuracy, and foster effective business communication and transactions. You shall play critical role in ensuring that electronic transactions are processed efficiently and accurately, helping businesses streamline t operations and maintain effective communication with partners. You will be responsible for managing and troubleshooting electronic data interchange systems that allow businesses to exchange documents and information electronically
Skills Required :
4-6yrs of hands-on experience (L1 /L2 support) , in EDI, Monitoring system performance, providing technical support and maintaining accurate documentation
Configuration, troubleshoot and resolve transaction issues, and ensure compliance with industry standards
Excellent problem-solving and decision-making abilities acknowledged for finding creative solutions.
Proficient knowledge in profile setups for production and testing environments.
Electronic Data Interchange with expertise in leading migrations from legacy systems to modern EDI platforms.
Proficient in EDI standards like ANSI X12 and EDIFACT, and skilled in using tools for seamless data mapping and integration.
Troubleshooting migration issues, ensuring data integrity, and optimizing processes for enhanced efficiency.
Roles & Responsibilities :
Customer billing portals - connectivity, questionnaires, credentials, setup, compliance, RFP/RFQ, licenses, COI, payments, training; customer interactions.
Responsible for EDI configuration and portal support activities for over 650 unique EDI portal connections for the US, Canada and Puerto Rico.
Pulls data from internal systems to determine current set up and invoice handling processes.
Reviews existing internal data to determine needed updates and modifications to data based on EDI portal selected.
Facilitates set up of requested portal connections based on unique operating units (Guarding, RACS, Technology, Janitorial, MSA, etc.).
Identify correct EINs, banking and remittances to be used for each EDI portal for each business unit based on supporting data.
Input of business details into EDI portal questionnaires for initial set up or renewal.
Completes compliance and yearly renewal activities required in each portal as required by each company.
Supports Sales teams with gaining access to RFPs and RFQs that reside in EDI portals.
Load of licenses, certificates of insurance and vendor agreement documents that are required in each EDI portal.
Coordinates payment of yearly compliance payment fees and recurring portal billing fees.
Meet/coordinate with external client contacts to secure EDI portal invitations, invoice processing requirements and/or submission instructions.
Meet/coordinate with internal operations to review EDI portal invoice requirements so they can update data and provide invoicing statuses to management.
Provide credentials and detailed instructions to internal billing contacts illustrating setup of EDI portal, invoicing requirements / instructions for submission.
Maintains master credentials and provides access to internal team members (Ops, Billing and other finance contacts).
Troubleshoots existing EDI portal connections and reviews existing internal data to identify issues and/or data corrections.
Contacts EDI portal contacts and/or opens system support tickets for issues that impede invoice entry and processing as administrative contact.
Provides ongoing EDI portal training overview sessions for internal Ops managers on portal functionality.
Experience : 3-7yrs
Location : Work From Office / Remote
# Of positions : 4